Order Processing
- All orders are processed within 1–2 business days of payment confirmation.
- Orders placed on Sundays or public holidays will be processed the following business day.
- You will receive a confirmation email with your order details immediately after placing your order.
- Once your order is dispatched, you'll receive a tracking number via email and SMS.
Domestic Shipping (India)
- We ship to all PIN codes across India via our logistics partner, Delhivery.
- Standard delivery: 4–7 business days (most metro cities receive orders in 2–4 days).
- Express delivery: 1–3 business days (available for select PIN codes at checkout).
- Free standard shipping on all orders above ₹999.
- A flat shipping fee of ₹79 applies to orders below ₹999.
International Shipping
- We currently ship to select international destinations. Please visit our International Shipping page for the full list of supported countries.
- International orders typically arrive within 7–14 business days after dispatch.
- Customs duties and import taxes are the responsibility of the recipient and are not included in our prices.
Returns Policy
- We offer a 7-day return window from the date of delivery for most items.
- Items must be unused, unworn, and returned in their original packaging with all tags intact.
- Customised, engraved, or made-to-order pieces cannot be returned unless defective.
- To initiate a return, contact us at support@tanush.in or call 7252866387 within the return window.
- Once we receive and inspect the returned item, a refund will be processed within 5–7 business days to your original payment method.
Exchanges
- We offer exchanges for size or design within 7 days of delivery, subject to stock availability.
- Shipping charges for exchanges are borne by the customer.
- Contact our team to arrange an exchange before sending the item back.
Damaged or Incorrect Items
- If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photographs of the item and packaging.
- We will arrange a replacement or full refund at no additional cost to you.
- Email: support@tanush.in | Phone: 7252866387 (10 AM – 6:30 PM, Mon–Sat)